Very good customer service is essential to success in organization; there’s nothing significant-tech about assisting customers get just what they have to have. But know-how could make the procedure a lot easier and a lot more successful.
For some little companies, buying information and facts technology (IT) pays dividends in more methods than one particular. Don't just can technological know-how help businesses establish a corporate identity and lessen the cost of performing enterprise, it also can enable stage the actively playing industry.
The Dell/Nationwide Federation of Unbiased Business (NFIB) Small Small business Excellence Award, recognized in 2004, honors compact enterprises that instill the spirit of innovation and apply IT to improve The shopper working experience.
Assume big, gain big
The winner will obtain $thirty,000 in know-how and Skilled products and services from Dell; a Day with Dell method with Dell executives, which includes Michael Dell, to share best business enterprise tactics; a lifetime membership to NFIB; as well as other prizes. 9 other organizations will get a Dell Latitude notebook along with a one-12 months membership to NFIB. The finalists to the 2006 award are:
-> AMAD Logistics, a world freight forwarder and logistics company.
-> DataCert Inc., a quick-developing supplier of electronic invoicing and corporate lawful devote-management options.
-> Errand Methods, which gives personalized errand-functioning and concierge solutions being an worker profit and client relationship improvement to health and fitness treatment, hospitality, household 사회적기업기념품 residence and company businesses.
-> Harrison’s Roof Truss, L.L.C., a company of engineered wooden roof and ground trusses.
-> Micro Technological innovation Providers Inc., which develops and manufactures electronic products.
-> Nationwide Affiliation of Program Administrators Inc., delivers a 24-hour, Web-centered shopper portal through which consumers can keep track of assistance phone calls and on-internet site parts storage.
-> Ntelicor L.P., an facts-know-how consulting and staffing firm.
-> Pipal Study Corp., a crew of strategists and expense bankers who provide research and analytical companies.
-> Sew What? Inc., a theatrical drapery producer and custom made sewing support.
-> TRS Consultants Inc., a multidisciplinary engineering and construction management agency.